Privacy Policy

Last Updated: 2 March 2026

Pelvune ("we," "our," or "us"), operating from Tajamar 481, Torre Sur, Santiago, Chile, is committed to protecting the personal information of individuals who interact with our website at pelvune.com and who participate in our programs. This Privacy Policy describes how we collect, use, store, and protect your personal data in accordance with Chilean Law No. 19.628 on the Protection of Private Life and applicable regulations.

1. Information We Collect

1.1 Information You Provide Directly

When you use our contact form or communicate with us by email or phone, we may collect:

  • Full name
  • Email address
  • Phone number
  • The content of your message or inquiry

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website or search terms used to find us
  • Device type and operating system

This information is collected through cookies and similar technologies, subject to your consent as described in our Cookie Policy.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your inquiries and provide information about our program
  • To communicate with registered program participants regarding session logistics and materials
  • To improve the functionality and content of our website
  • To comply with our legal obligations under Chilean law
  • To maintain records of communications as required

We do not use your personal information for automated decision-making or profiling.

3. Legal Basis for Processing

We process your personal data on the following legal bases under Chilean Law No. 19.628:

  • Your consent: When you submit a contact form or accept cookies, you consent to the processing described in this policy.
  • Contractual necessity: When you register for the program, we process data necessary to deliver the service.
  • Legitimate interest: We may process data to maintain the security and functionality of our website.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

  • Service providers: We may share data with trusted technical service providers (such as web hosting or email services) who assist us in operating the website, under strict confidentiality agreements.
  • Legal requirements: We may disclose your information when required by Chilean law, court order, or governmental authority.
  • Business transfers: In the event of a merger, acquisition, or transfer of our business, your data may be transferred as part of that transaction, subject to equivalent privacy protections.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions are retained for a period of up to two years from the date of receipt. Program participant records are retained for a period of up to five years from the date of program completion.

6. Your Rights

Under Chilean Law No. 19.628, you have the following rights regarding your personal data:

  • Right of access: You may request a copy of the personal data we hold about you.
  • Right of rectification: You may request correction of inaccurate or incomplete data.
  • Right of cancellation: You may request deletion of your personal data, subject to legal retention requirements.
  • Right of opposition: You may object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us at info@pelvune.com or by writing to Tajamar 481, Torre Sur, Santiago, Chile. We will respond to your request within 30 business days.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure communication protocols (HTTPS), access controls, and regular review of our data handling practices. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Our website and operations are based in Chile. If any of our service providers process data outside Chile, we ensure that appropriate safeguards are in place to protect your information in accordance with applicable law.

9. Children's Privacy

Our program is designed for young professionals and is not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will indicate the date of the most recent update at the top of this page. We encourage you to review this policy periodically.

11. Contact

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: info@pelvune.com
  • Phone: +56 2 2582 3925
  • Address: Tajamar 481, Torre Sur, Santiago, Chile